no1jili Privacy Policy

1. Introduction

no1jili ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the no1jili online casino platform ("Platform") at no1jili.one. This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and protect your personal information in connection with your use of the Platform.

This Policy applies to all personal data processed by no1jili in connection with the Platform, including data collected through our website, mobile-optimized interface, customer support channels, and any other services we provide to players in the Philippines.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact our support team to close your account.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

no1jili collects personal data that you provide directly to us, data generated through your use of the Platform, and data received from third parties in connection with our services. The categories of personal data we collect include:

We do not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

3. How We Use Your Personal Data

no1jili processes your personal data for the following purposes, each of which has a lawful basis under the Philippine Data Privacy Act of 2012:

• Account Registration & Management: To create and maintain your no1jili player account, verify your identity, and manage your account settings and preferences.
• KYC & Age Verification: To verify that you meet the 21+ age requirement mandated by PAGCOR and to comply with anti-money laundering (AML) obligations under Philippine law.
• Payment Processing: To process deposits and withdrawals in Philippine Peso via GCash, PayMaya, and local bank transfer, and to maintain accurate financial records.
• Platform Operation & Improvement: To deliver, maintain, and improve the no1jili gaming experience, including game performance, load times, and mobile optimization.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 support channels.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit tools.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats on the Platform.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR regulatory requirements, court orders, and lawful requests from government authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent. You may opt out of marketing communications at any time by contacting our support team.

no1jili will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

4. Data Sharing & Disclosure

4.1 Third-Party Service Providers. no1jili may share your personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, local banks), game software providers, KYC verification services, customer support platforms, and IT infrastructure providers. All third-party processors are contractually required to handle your data securely and only for the purposes specified by no1jili.

4.2 Regulatory Authorities. no1jili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, regulation, or lawful order.

4.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of no1jili's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer via email or prominent notice on the Platform.

4.4 No Sale of Data. no1jili does not sell, rent, or trade your personal information to any third party for their own independent marketing or commercial purposes. Any sharing of data is strictly limited to what is necessary to operate the Platform and comply with legal obligations.

5. Cookies & Tracking Technologies

no1jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players interact with the Platform, helping us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Preference Cookies: Store your Platform preferences such as language settings, display options, and game history to personalize your experience on return visits.
• Security Cookies: Help detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the Platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the no1jili Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

6. Data Retention

no1jili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act (AMLA) of the Philippines.
• Gaming History: Retained for three (3) years from the date of each gaming session for dispute resolution and regulatory audit purposes.
• Customer Support Records: Retained for two (2) years from the date of each interaction.
• Marketing Consent Records: Retained for the duration of your account or until you withdraw consent, whichever is earlier.

Upon expiry of the applicable retention period, no1jili will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

7. Data Security

no1jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the no1jili Platform.
• Encrypted storage of sensitive personal and financial data at rest using industry-standard encryption protocols.
• Strict role-based access controls ensuring that only authorized no1jili personnel can access personal data, and only to the extent necessary for their job function.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and notify affected players of any data breach in accordance with NPC notification requirements.

While no1jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying no1jili immediately if you suspect unauthorized access to your account.

8. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by no1jili:

• Right to be Informed: The right to know what personal data no1jili collects about you and how it is used — which this Policy fulfills.
• Right of Access: The right to request a copy of the personal data no1jili holds about you, including information on how it has been processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe no1jili has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Privacy Officer at the email address provided in Section 11 of this Policy. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.

9. Minors & Age Restriction

The no1jili Platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. no1jili does not knowingly collect personal data from individuals under the age of 21.

If no1jili becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

10. Changes to This Privacy Policy

no1jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.

Your continued use of the no1jili Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically. The most current version will always be available at no1jili.one/privacy-policy.

11. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by no1jili, please contact our designated Data Privacy Officer:

Data Privacy Officer — no1jili
Email: [email protected]

For general support inquiries, you may also reach our 24/7 customer support team at: [email protected]

For complaints regarding data privacy violations, you may also contact the National Privacy Commission of the Philippines through their official channels.